Relationships, Results
and Revenue

Our Case Studies Are Success Stories

Assisted Sales Program

When the nation’s largest retailer calls on you for help, it’s certainly an opportunity to up your game. But even we were blown away by this one. This is the Power of People and Technology.

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Retail Sales and Operations

When Samsung set out to amaze customers with groundbreaking experiential stores, they called on T‑ROC to staff, strategize, and drive sales performance in every one of them. Making the Unthinkable Happen.

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Retail Sales and Operations

T‑ROC is more than a consulting company. We’re in the business of selling just like you, as owners and operators of wireless stores throughout multiple states. This exemplifies the Power of People and Technology.

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Brand Ambassador Program

Since 2011, we’ve been supporting Cricket Wireless with Brand Ambassadors who lead sales teams at some of the largest Carriers and Big Box Retailers across the United States, including Alaska, Hawaii, and Puerto Rico... This is how we make the Unthinkable Happen.

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Retail Sales and Operations

T-ROC is one of the top third-party retailers for the brand, independently owning and operating stores across the Midwest and in the Northeast. Demonstrating the Power of People and Technology.

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RFID

When America’s largest retailer needed a better way to manage in-store and online apparel inventory, T‑ROC stepped with an RFID solution tailor made for results.

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Training As A Service

When one of the nation’s leading insurance companies needed soup-to-nuts training – and they needed it on speed dial – they called T‑ROC.

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Assembly Technicians

When one of the nations’s largest retailers needed a better way to build bikes, we quickly said, “No problem. Leave it to us.”

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Apple

Apple is the world’s most admired and valuable brand, and the dominant player in the premium smartphone market.

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AT&T

AT&T is a global leader in telecommunications, media, and technology services. AT&T Communications delivers wireless and broadband services to over 100 million U.S. consumers.

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Belkins

Belkin International, Inc. manufactures consumer electronics and networking equipment and accessories.

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Bose

Bose is world renowned for its premium audio solutions for the home, on the go, and in the car.

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Cricket Wireless

Cricket Wireless began as small regional carrier with the idea to provide affordable wireless services to a wide range of customers.

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dbramante

Orbic, a manufacturer of wireless phones, tablets, and similar devices was already in discussions with T-ROC for a Brand Ambassador program when they received the news, they would be the exclusive distributor for dbramante1928 in the US.

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EcoATM

ecoATM offers ATM-like kiosks in high-traffic retail locations. It allows consumers to bring their old phones, MP3 players, and tablets in for an exchange with on-the spot payment.

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EPSON

Epson is a global technology leader whose purpose is to enrich the lives and help create a better world through efficient, compact and precise innovation.

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Hisense

Ranked No. 2 globally for TV sales, Hisense is a newer name in the US retail space with a vast ability to strengthen their market share and rise ahead of other key competitors in North America.

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Kroger

Headquartered in Cincinnati, Ohio, The Kroger Co. is one of the largest retailers in the U.S. based on annual sales. Operating 2,750 grocery stores under various banners across 35 states.

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Hisense Mystery Shopping

Hisense is a leading provider of technology products, encompassing a diverse range of offerings such as televisions, laser TVs and cinemas, refrigerators, ranges, dishwashers, air conditioners, and dehumidifiers.

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Mattress Warehouse

Mattress Warehouse is the No. 1 independently-owned American retailer with more than 300 stores throughout the Mid-Atlantic region.

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MoneyGram

MoneyGram International, Inc., a global leader in the evolution of digital P2P payments, delivers innovative financial solutions to connect the world's communities.

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PDG Powersports

Plastic Development Group (PDG) is a global manufacturer of consumer products, known for its folding tables, chairs, and housewares sold through major retailers like Target, Menards, and Walmart.

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Pokémon

The Pokémon Company International (TPCi) oversees brand management, licensing, and marketing for Pokémon, including the Pokémon Trading Card Game in territories outside Asia, including the U.S. and Europe.

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Samsung

Samsung, a global consumer electronics brand and the world's number one mobile company, launched its Samsung Experience Stores to engage customers in an interactive and fun retail environment.

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SimpliSafe

SimpliSafe is a manufacturer of home security and monitoring products based in Boston, Massachusetts.

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T-Mobile

T-Mobile is the second largest wireless carrier in the U.S., delivering an advanced 4G LTE and transformative nationwide 5G network.

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TCL

TCL, founded in 1981, is one of the worlds best-selling consumer electronics brand and a leader in mobile technology, operating in over 160 markets globally.

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Tracfone

In 2023, TracFone, the prepaid division of Verizon Wireless was participating in the federally backed Affordable Connectivity Program (ACP) through its SafeLink sub-brand.

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Trend Micro

In 2020, Trend Micro, A Global Cyber Security Firm needed support in growing their presence within retail partner Best Buy. They are a partner in the Best Buy exclusive product S2 Security Program.

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Walmart Assembly

Walmart needed a reliable 3PL Partner for in-store assembly services. As an existing client for more than 10 years, T-ROC has been a top-tier provider for Wireless Sales (Prepaid and Postpaid), RFID, Brand Ambassadors, Merchandising, and Overnight Resets.

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US Cellular

U.S. Cellular is a wireless telecommunications provider with a focus on serving rural and suburban areas. Offering voice, messaging, and data services.

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Walmart WORPWalmart WORP

In 2020, Walmart was outsourcing labor to remodel their stores due to difficulty in staffing and training their own in store teams. They needed a solution to provide high quality and consistent talent to get projects completed on time and on budget.

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Xfinity

Xfinity, Comcast’s wireless and home service brand, offers a broad range of services, from high-speed internet and cable to mobile solutions. With over 600 Xfinity stores and a presence in major retailers.

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Walmart WSP Revamped

The country’s largest brick-and-mortar cell phone and wireless retailer needed to maintain its edge over competitors like Best Buy and Amazon.

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Client Wall-of-Fame

Consumer Electronics
  • AT&T
  • Belkin
  • Blackberry
  • Bose
  • Facebook / Oculus
  • JBL
  • Ring
  • Samsung
  • LG
  • SwitchMate
  • OtterBox
  • Pure Gear
  • SimpliSafe
  • EPSON
  • Motorola
Specialty Brands
  • Bil-Jac Premium Dog Food
  • SodaStream
  • The Honest Company
  • Stone Mountain Handbags
  • My Auto Pet
  • FiberFix
  • VXi / Blue Parrott
Electronics Retailer
  • Best Buy
  • Samsung
  • Fry’s
  • GameStop
  • Meijer
  • Micro Center
  • Conns
Specialty Retailers
  • AAFES
  • Travel Centers
  • Loves
  • Native Roots
  • T/A America
  • International Vape Group
  • Camping World
  • Home Credit US
  • MoneyGram
Hardware & Appliances
  • Home Depot
  • Lowe’s
  • Bed Bath & Beyond
  • Mattress Warehouse
Mass Merchandise
  • Target
  • BJ’s
  • Costco
  • Sam’s Club
  • Sears
  • Kohl’s
  • Walmart
Communications
  • T-Mobile
  • Verizon
  • AT&T
  • MetroPCS
  • Xfinity/Comcast
  • Cox Communications
  • Cricket
  • Sprint
  • Dish
  • CellCom
  • Superior Communications
  • eSecuritel/Brightstar
  • Cellular Express
  • McNain Communications
  • VidaPay/T-Cetra

OUR SOLUTIONSSolutions Powered By And Drive Performance In Every Area Of Sales & Revenue.

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People Solutions

The sales floor, back-of-house, field teams, reset crews, brand ambassadors – scale instantly with a vetted workforce that’s ready when and where you need it.
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Technology Solutions

The dizzying number of advancements coming to market run the gamut from robots to RFID to real-time sales and engagement tools. The question is what’ll work best for you?
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Digital Data and Insights

Digital data is king and it’s not all about quantity. You need to isolate the right data, distill it, understand it, and leverage it to make informed business decisions.
customer insights

Consumer Insights

The best way to better serve your customers is to understand exactly how they relate to your brand, what they expect from it, and how they experience it when they shop.
omnichannel operations

Omnichannel Operations

No matter what you’re selling, one of the biggest challenges is integrating and managing operations effectively across all channels. Let us show you how to build a seamless, end-to-end sales and service solution.

We Love Working With
Change Agents. Do You?

The business of selling is dynamic. We believe our approach to meeting growth and revenue challenges is a game changer – impacting every area of operations, integrating every sales channel, ensuring seamless scalability, and accelerating performance across your business. If you’re ready to entertain a different approach to selling, we’d love to tell you more.