We make the unthinkable happen
15 Stores. 4 States. Unmatched Retail Expertise.
T-ROC Delivers Seamless Retail Management for U.S. Cellular.
T-ROC Elevates U.S. Cellular Operations with Expert Retail Solutions.
Staffing & Training, Sales Reps, Store Resets
THE CLIENT
U.S. Cellular is a wireless telecommunications provider with a focus on serving rural and suburban areas. Offering voice, messaging, and data services, the company prides itself on delivering reliable network coverage and exceptional customer service in regions often underserved by larger carriers. With a mix of company-owned stores and authorized agents, U.S. Cellular consistently aims to expand its customer base and provide cutting-edge technology.
THE REQUEST
T-ROC implemented its Retail Services expertise as owner/operators of 15 U.S. Cellular locations in Kansas, Nebraska, Iowa, and Oklahoma. The goal was to ensure operational excellence across these locations, aligning with U.S. Cellular’s corporate standards, while supporting product launches, in-store demos, and improving overall store performance.
THE T-ROC SOLUTION
T-ROC implemented its Retail Services expertise to provide comprehensive management of U.S. Cellular’s retail stores, ensuring alignment with corporate expectations.
Key actions included:
THE RESULTS
Over the course of several years, T-ROC’s retail management helped maintain high operational standards across the 15 U.S. Cellular locations.
Key results include:
Numbers don’t lie and these prove we deliver some pretty impressive ROI to US Cellular. Wonder what the next decade will bring?
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