Retail Sales and Operations

Creating A Wow Experience For Samsung Customers.

In 2019, we helped open four groundbreaking Samsung Experience Stores.

When Samsung set out to amaze customers with groundbreaking experiential stores, they called on T-ROC to staff, strategize and drive sales performance in every one of them.

These are not ordinary stores. They are high-touch playgrounds that invite customers to dive deep into the latest Samsung offerings. Located in Los Angeles, Houston, NewYork and Palo Alto, we helped launch the locations to rave reviews and serious ROI.

4 Experiential Stores
Opened Coast-to-Coast
175 Team Members
Hired, Trained and Onboarded
2.5x Attach Rate
of Added Value Products
50% Sales Rate
for Premium Care Services

Our “Retail as a Service” program provides end-to-end support for every type of installation imaginable – from pop-up stores to full-blown experiences like this one. We’ll wow your customers. We’ll also amaze you.

More case studies


T-ROC is more than a consulting company. We’re in the business of selling just like you, as owners and operators of T-Mobile stores throughout multiple states.

Cricket Wireless

Since 2011, we’ve been supporting Cricket Wireless with Brand Ambassadors who lead sales teams at some of largest Carriers and Big Box Retailers across the United States, including Alaska, Hawaii and Puerto Rico.
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