Omnichannel
Operations

Business intelligence means looking both inward and outward. Our digital solutions dramatically improve the visibility you have into your operations, while also painting a clear picture of the competition and marketplace.

The Power of And is about making sure your needs are met, your challenges are answered, and the ROI you were promised is delivered without missing a beat. We do it by building a system of solutions that drive performance in every area that impacts your success.

Satisfying today’s demanding customers means making sure they’re able to get your products whenever and however they desire.

There are a lot of IT service providers out there. But you won’t find many that understand how information systems drive the business of selling the way we do at T-ROC.

When you’re able to capture and drill down relevant data, it leads to actionable insights that drive performance. Our proprietary digital solutions extend to all areas of business, so you see exactly what you need to see across your operations. And you see it in real time!

The easy part of merchandising is setting the stage. The hard part is keeping every location compliant with brand standards, display agreements, pricing, and more. T-ROC real-time reporting is a front row seat to every component of your merchandising program, so you see the show just like your customers see it.

We recruit and maintain an international pool of professionals trained to deliver in front of customers and behind-the-scenes. Whenever or wherever you need top talent, we’ll have them on the job ASAP.

Sometimes it feels right to go off-script and create an experience beyond anything your customers could have imagined. Pop-ups show off your brand in wild and wonderful new ways. To customers, they can feel grassroots and guerilla, but there’s a mountain of work that goes into creating the right venue, vibe and vision. We’ve got your back from inspiration to installation.

Most brick-and-mortar sellers are lucky to achieve 70% accuracy when it comes to on-hand inventory. Imagine the advantage you’d have if you could skyrocket that to near 100% in every store you operate.

Looking to take your online success into the brick-and-mortar space? Or maybe it’s time to add some experiential marketing events, exciting demos, or guerilla pop-ups to your omnichannel brand strategy? We’ll guide you every step of the way – planning, designing, implementing, and running every aspect of the program. Expanding your sales channels doesn’t have to be a monumental investment in time and resources.

They’re retail rockstars – appearing in the middle of the night to transform your stores into entirely new shopping experiences by morning.

From video sessions to social engagements to live streaming seminars to in-class learning, we leverage technology to give your teams in front of customers and behind the scenes every possible advantage.

VIBA is a game-changer in customer service, omnichannel sales, and digital data capture. Our propriety platform leverages virtual reality and real-time video chat technologies to give your customers exactly what they want – exceptional service no matter when, where or how they feel like shopping.