Mystery Shopping That Drives Results: What Retailers Get Wrong—and How to Get It Right
Every retailer wants to believe they’re delivering a great in-store experience—but how do you really know what’s happening at the shelf, when leadership isn’t around to see it? That’s where mystery shopping changes the game. At T-ROC, we’ve learned something simple but powerful: most retail issues aren’t strategic—they’re operational. And those breakdowns in execution? They’re…
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T-ROC Staff
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Jun 4, 2025 -
4 mins read
