Powering automated retail

To get automated retail right, you need an array of interconnected capabilities and specialized know-how that’s totally up-to-date.

It’s all here at T-ROC.

Integrated one-stop support

We often talk about “the power of AND” at T-ROC, and nowhere is that more apt than in managing automated retail. We handle every aspect of detail nationwide, so you can speed your way turn-key success:

Machine management

No asset does more to grow sales and revenue than the people and personalities driving your brand or business forward. We help you find, hire, and train the best.

Break and fix expertise

We have a national footprint of licensed, insured and OSHA-certified skilled technicians to make sure your every installation is sparkling clean and in exceptional working condition.

Merchandising

Keep locations stocked with our national network of secure and tech-enabled distribution centers with the capacity to handle thousands of SKUs and millions of pieces so you never have to worry about disappointing a customer.

Point of purchase communications

Attract the attention of customers and promote your service—from design to manufacture to shipping and installing, your point-of-purchase messages get out on the spot, on time, and on brand.

Strong store relationships

We are the local face of each location, with well-trained, professional maintenance and merchandising staff that store managers welcome and trust.

Data and insights

We capture every detail of data, so you have a comprehensive understanding of how your programs are performing.

Resolution Ticketing System

Wow your customers and boost satisfaction when you quickly and efficiently answer their questions and fix their problems. Using our automated ticketing system, you can streamline workflows and automate ticket creation and assignment, while tracking resolutions. You have a start-to-finish view to make customer service more responsive and efficient.

 

Our experience with automated retail, our expertise in the details, and our support infrastructure creates and true integrated end-to-end solution for turn-key efficiency you can bank on at the lowest total cost for local execution and large volume rollouts.

Automated retail by the numbers

1 contact

For 1-stop Do-it-all Management of Your Program

24 years

On-the-ground Retail Experience

500+

Field Personnel Across US and Canada

4,000

Retailers Covered

2 weeks

Physical Visit On Each Site

8+ Years

Average Technician Experience

Getting the most from your automated retail opportunity

Automated retail is revolutionizing the future of shopping and T-ROC is your partner at the forefront of innovation. Whether it is handling to nitty gritty details that are so vital to success, leading the way along emerging automated retail trends or innovating the customer experience with AI and other technologies, we are moving with you at the speed of retail.