Relevant intelligence is arguably the greatest advantage a sales business can possess. Where, when and how you get it often determines whether you lead the market or lag behind. If you like being out front, we should talk.
Business intelligence is a bottom-line competency that requires looking both inward and outward. We can help by building a system of integrated solutions that improve the visibility you have into your operations, while painting a clear picture of the marketplace and competitive landscape.
Every sales business is different. Retail isn’t a resort. Sports cars aren’t smartphones. Is your intelligence program designed for your landscape? Is it nimble enough to expand and pivot as your needs and market conditions change? “The Power of AND” gives you this freedom and flexibility. You benefit from intel that drives performance today AND tomorrow; reveals insights into people AND practices; AND continually expands as new challenges arise.
Aggregating in-field and online intel confirms industry trends, identifies competitive advantages, helps evaluate pricing, and more.
Digital data solutions provide real-time intelligence into sales, operations, customer service, marketing, merchandising and more.
…your customers better
Proprietary data capture technology, mystery shopping, surveys, and engagement solutions like VIBA, The Virtual Interactive Brand Ambassador, provide insight into customer behaviors, the shopping experience, preferred sales channels, and brand awareness. Plus, VIBA allows you to capture vital customer information, such as emails, addresses and phone numbers to continue the conversation past the point of sale.
…your business better
Field teams use proprietary data capture solutions to provide real-time intel into store conditions, merchandising, promotional performance, and more. RFID solutions deliver near 100% on-hand inventory accuracy, so you don’t miss sales due to inventory mishaps. You enjoy real-time information across your operations to drive informed decisions.
…your competition better
Field data provides a clear look at your competition in terms of product selection, pricing, store placement, and marketing. Strategic intel gathered online and through other channels helps you anticipate industry fluctuations and capitalize on new opportunities before the rest of the market makes a move.
Make confident moves
Digital data and insights deliver real-time intel into sales, merchandising, customer behavior and more.
Lead the market
Identify industry trends and opportunities and make your move well ahead of the rest of the pack.
Build brand loyalty
A deeper understanding of your customers prepares you to meet their needs in new and exciting ways.
Are there areas of inefficiency in your business model? The sooner you identify them, the sooner you can rectify the situation.
Drive more sales
Real-time control over on-hand inventory, merchandising compliance, and promotions means you can adapt and improve on a dime.
Know what they’re up to
A clear picture of your competitive set and the marketplace helps inform the right strategies going forward.
Are you spending too much in certain areas? Are there places to lower expenses? Good intel identifies them.
Empower your people
Actionable intelligence holds professionals accountable for their performance and inspires them to bring their best each day.
Max out your ROI
Relevant business intelligence includes clear performance data that shows you what you’re getting vs. what you paid on every program.