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66 Stores. 90 Days. Unrivaled Retail Staffing Expertise.
T-ROC Partners with AT&T to Drive Retail Success.
Staffing & Training, Sales Reps
THE CLIENT
AT&T is a global leader in telecommunications, media, and technology services. AT&T Communications delivers wireless and broadband services to over 100 million U.S. consumers, and operates more than 5,000 points of retail distribution across the country.
THE REQUEST
AT&T needed expert staffing solutions for 66 retail locations across 15 BJ's Wholesale and 51 Target stores. T-ROC was tasked with managing these locations to ensure that AT&T Fiber, Wireless, and other ancillary products were effectively sold to meet set performance goals. The request included providing consistent staffing, managing sales operations, and supporting in-store customer engagement through direct fulfillment.
THE RESULTS
T-ROC s retail staffing and management efforts produced the following outcomes:
maintained a
THE T-ROC SOLUTION
T-ROC delivered a comprehensive staffing solution to AT&T’s retail program, designed to ensure operational efficiency and meet performance goals across all locations.
Key actions included:
Numbers don’t lie and these prove we deliver some pretty impressive ROI to AT&T. Wonder what the next decade will bring?
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