What if you could eliminate every barrier between you and your customers?
VIBA integrates live video chat, virtual reality (VR), and augmented reality (AR) to engage, inform and entertain customers on their terms. Best of all, these experiences can happen in stores, at home, online, even while walking down the street.
VIBA is the first solution to provide unlimited access to your brand across sales channels. Barriers like operating hours, travel times, distance and busy schedules are suddenly removed from the equation and that’s a revenue game-changer.
How VIBA Goes Everywhere
Anywhere you can place a QR Code, your customers can launch VIBA. Stick them on products, displays, signage, online ads, billboards, posters, bus shelters, you name it. One quick scan and your customers are instantly connected with a Live Agent or Virtual Ambassador ready to wow them with the full VIBA experience.
They come in over 120 configurations from 12” tabletop displays to 55” panoramic totems. Deploy them in stores, at events, at tradeshows, in showrooms – anywhere. Smart Signs can be programmed to automatically activate when customers approach or when they say step up and say, “Hey Valerie.” Either way, you’ll stop customers in their tracks with a no-touch, no-waiting experience that’s ideal for launching new products, increasing impulse purchases and promoting high-value items.
Add a simple link to your website and social media channels to create an online sales and support team. One click instantly launches VIBA on any computer, phone or mobile device. Now you’re connecting with customers in their homes, at the office, at resorts, in waiting rooms – anywhere there’s a cellular signal or Wi-Fi.
VIBA at a Glance
VIBA connects you with customers however they prefer to shop – in stores, on devices, online, even out on the street. Now customers have unlimited access to your brand and products – 24/7/365.
Remote Live Agents
Deliver personalized service from trained agents stationed at home, in a remote office, in a call center or anywhere that works for you logistically. We can provide you with agents or we’re happy to help train your team.
Virtual Brand Ambassador
Forget boring chatbots. Give your customers a Virtual Brand Ambassador who can answer questions and deliver real and knowledgeable service. Support in-store sales teams and continue to connect with customers long after normal business hours have ended.
VIBA can cost dramatically less than staffing, while expanding your revenue stream across more sales channels. VIBA tracks performance based on location, product, date, time, and any other metrics you set, so you see the returns your investment is garnering.
On-demand and live demos often do more to impress customers and close the deal than any sales pitch. Need help producing a great demo? Our marketing team is ready to assist you.
3D Augmented Reality
This crazy technology allows customers to place items in any environment, so they can see exactly how your products will look, feel, and fit in their homes, offices, yards, you name it.
Livestreaming delivers 10x the conversion rates of generic e-commerce! You schedule every event over your dedicated Admin Portal.
Upselling & Special Offers
Increase conversions using VIBA’s SMS feature. Instantly text customers personal offers and product bundles that present immediate, one-time-only opportunities to save.
Augment In-Store Sales Teams
Having trouble staffing stores or showrooms? VIBA adds Live and Virtual Agents to your team. Customers will never again have to wait for assistance because reps are busy with other customers.