How Abercrombie & Fitch Uses Geofencing for Customer Feedback
In the world of modern retail, the “ghost customer”—the shopper who enters a store, browses, and leaves without making a purchase—has long been a mystery. While e-commerce platforms can track abandoned carts with surgical precision, physical retailers often struggle to understand why a customer walked away empty-handed. Abercrombie & Fitch Co. is bridging this data…