Careers at T-ROC Global | Retail Services Jobs Nationwide
T-ROC Global hires retail field talent across the United States. We operate brand ambassador programs, retail merchandising teams, mystery shopping networks, store reset crews, product demonstration teams, and field sales operations for Fortune 100 brands and major retailers.
If you’re looking for retail services jobs — merchandising, brand ambassador, wireless sales, mystery shopping, or assembly — T-ROC operates active hiring programs in all 50 U.S. states. The roles below cover our largest active hiring categories. To browse current openings and apply, visit our careers portal at jobs.trocglobal.com.
What It’s Like to Work at T-ROC
T-ROC was founded in 2008 by Brett Beveridge and is headquartered in Coral Gables, Florida. We’ve grown to operate one of the largest retail field workforces in North America, with active deployments in every major U.S. retail channel. The company has been recognized on the Inc. 5000 list of fastest-growing private companies multiple times, on the Deloitte Technology Fast 500, and on the South Florida Business Journal’s “Best Places to Work” list across multiple years.
Our field teams are the operational backbone of our business. They’re the people who execute the merchandising program at the store, who represent brand partners on the floor, who measure the customer experience through mystery shopping, and who deploy new product launches across thousands of stores.
Active Hiring Categories
Retail Merchandising Jobs
Retail merchandising jobs are T-ROC’s largest active hiring category. We hire merchandisers across all 50 states for planogram execution, store resets, endcap programs, and seasonal pivots. Schedules range from part-time flexible to full-time.
Brand Ambassador Jobs
Brand ambassador roles at T-ROC represent leading consumer brands at retail partner stores, trade shows, and events. We hire ambassadors with specialized product expertise in wireless, consumer electronics, beauty, automotive, and CPG categories.
Wireless Retail Sales Jobs
Wireless retail sales positions represent major wireless carriers at their retail partner locations. These are some of our highest-skilled and highest-compensated retail roles, requiring carrier certification and product expertise.
Mystery Shopping Jobs
Mystery shoppers visit retail locations anonymously to evaluate customer experience and operational compliance. Flexible schedule, defined per-visit payment. Not full-time employment — typically a side income or supplementary work.
Assembly Technician Jobs
Our assembly services team builds grills, patio furniture, fitness equipment, bicycles, and outdoor structures at retail partner stores. Skilled-trade hourly work; reliable seasonal volume.
Field Manager and Supervisor Roles
For experienced retail operators, T-ROC hires regional managers and field supervisors to lead distributed teams across multi-state territories. These are full-time salaried positions with growth paths into divisional leadership.
Why T-ROC
Three things distinguish working at T-ROC from working at a typical retail staffing agency:
1. We invest in training. Every brand ambassador and field rep we deploy completes paid training before going to the floor. We don’t expect generalists to perform like specialists without giving them the product knowledge to do it.
2. We provide career progression. Many of our regional managers, account managers, and divisional leaders started as field reps at T-ROC. We promote from within when the capability is there.
3. We operate at scale. Our national footprint means you can transfer between markets, take on programs in new categories, and build a career across multiple brand engagements without changing employers.
How to Apply
To see current open roles and submit an application, visit our careers portal at jobs.trocglobal.com.
The portal lets you filter by role type (merchandising, brand ambassador, wireless, mystery shop, assembly), by geographic market, and by schedule flexibility. You can also set up alerts for new postings that match your criteria.
If you don’t see a specific posting that matches what you’re looking for, you can submit a general application and we’ll match you to upcoming programs in your area as they become available.
Frequently Asked Questions
Is T-ROC hiring near me?
T-ROC operates in all 50 U.S. states. Browse current openings filtered by location at jobs.trocglobal.com/search.
What’s the difference between a T-ROC role and a direct retailer role?
T-ROC employees represent T-ROC’s brand partners at retailer locations. We carry the employment relationship; the retailer is where you work. This means you’re not subject to the same restrictions some retailers place on their direct hires (cross-brand experience, multi-market mobility, etc.).
Are these W-2 or 1099 positions?
Depending on the role and program, T-ROC offers both W-2 employment and 1099 contractor opportunities. The specific posting will clarify which model applies.
What kind of training do you provide?
Most roles include 2-5 days of paid training before deployment, covering product knowledge, brand voice, sales process, and T-ROC operational systems. Specialized roles (wireless, technical product) include certification programs.
Ready to apply? Visit our careers portal →
Where T-ROC operates
T-ROC operates retail services programs across 24 major state markets and 12 industries. Browse the geographic and industry coverage: