We make the unthinkable happen
T-ROC Powers Lovesac's Nationwide Costco Initiative
Strategic Partnership Delivers Premium Brand Experience
T-ROC Achieves 99% On-Time Execution for Lovesac's 137-Store Costco Program
Services Provided:
Road Shows & Pop-Ups Assembly
THE CLIENT
The Lovesac Company is a technology-driven company that designs, manufactures and sells unique, high-quality furniture derived through its proprietary "Designed for Life" approach. The product line includes Sactionals, a line of modular couches. The direct-to-consumer company also sells through pop-up shops with third-party retailers.
THE REQUEST
Following a successful initial engagement with T-ROC, Lovesac renewed for a 137 Costco stores for a six-month assignment. The Scope of Work (SOW) included setup and teardown services in alignment with a schedule provided by Lovesac. This included preparing display sets to be clean, complete, and customer-ready, and efficiently removing them at the conclusion of each scheduled period in preparation to be shipped to the next location.
Lovesac required:
A flexible and nimble approach to retail display and brand presentation
An adaptable solution executable across 137 locations
Adherence to the client's visual and structural standards
T-ROC's RESULTS
Nationwide Excellence in Retail Execution
T-ROC partnered with Lovesac to support their pop-up shops within Costco across 137 locations by ensuring consistent in-store brand presentation and reliable field execution. This partnership showcases T-ROC's ability to deliver end-to-end retail execution that enhances brand visibility and customer experience.
T-ROC consistently delivered strong performance throughout the program, including:
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CLIENT FEEDBACK
Lovesac has expressed clear appreciation for T-ROC's reliability, attention to detail, and overall professionalism.
Continuing Success
As a testament to T-ROC's executional efficiency, Lovesac has entrusted T-ROC with an additional six-month engagement, recognizing their exceptional performance and value added to the program.
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