Samsung
Retail Sales and Operations
Creating A Wow Experience For Samsung Customers.
In 2019, we helped open four groundbreaking Samsung Experience Stores.
When Samsung set out to amaze customers with groundbreaking experiential stores, they called on T-ROC to staff, strategize and drive sales performance in every one of them.
These are not ordinary stores. They are high-touch playgrounds that invite customers to dive deep into the latest Samsung offerings. Located in Los Angeles, Houston, NewYork and Palo Alto, we helped launch the locations to rave reviews and serious ROI.
4 Experiential Stores
Opened Coast-to-Coast
175 Team Members
Hired, Trained and Onboarded
2.5x Attach Rate
of Added Value Products
50% Sales Rate
for Premium Care Services
Our “Retail as a Service” program provides end-to-end support for every type of installation imaginable – from pop-up stores to full-blown experiences like this one. We’ll wow your customers. We’ll also amaze you.
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