Sam Hersey

GM, The Consumer Insight

Sam Hersey has been active in various leadership roles in the retail industry for 20 years. In his current capacity, he is the General Manager of The Consumer Insight (TCI). Sam has leveraged many relationships throughout his career and continues to excel his clients’ expectations through his array of service offerings including audits, mystery shops, brand ambassador programs, telephone surveys, customer satisfaction reporting, merchandising support assignments, and competitive analysis for over 75 clients in all 50 states, Puerto Rico, the Caribbean, Canada, and in Europe. He has experience serving some of the most highly recognizable brands and is a member in good standing of the Mystery Shoppers Provider’s Association of North America.