Karen Paletta

Chief Operating Officer

Karen is an accomplished industry veteran with over two decades of experience in wireless technology, and an award-winning history of building thriving operations. Her diverse skill set includes turnaround leadership, sales, marketing and operations strategy, channel expansion and business planning and development. In her role with T-ROC, she is responsible for overseeing the company’s brand ambassador programs and retail staffing operations, while also establishing paths to growth. Prior to joining T-ROC, Karen had a long tenure with Sprint, leading sales, marketing and operations throughout the Northeast as a Region President. She earned numerous promotions of increasing responsibility for delivering best-of-best performance as well as her significant impact on sales, operations, and profitability, which helped Sprint become the nation’s fourth largest telecom company.