Technology Led to Significant Changes in 2018 for Most CEOs

CEOs were asked: What was the most significant change to the way you did business in 2018?

What are CEOs Doing to Attract and Retain Workers?

CEOs were asked: Qualified talent is getting harder to come by. What perks, besides higher pay, have you begun offering to attract and retain employees? 

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We offer a competitive portfolio of benefits, including tuition remission, healthcare benefits, contributions to retirement plans, and personal enrichment opportunities, along with a positive work environment.

Dr. Edward Abraham, executive vice president for Health Affairs of the University of Miami and CEO of UHealth – the UM Health System

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Trends in our organization address ownership. Every project has a number of co-owners invested contractually, which ensures fairness, top talent plus high-touch attention to details/clients. Benefits are another area of attraction. We are all the owners and act as such, too. There is a difference. Everyone is a partner.

Jim AngletonCEO for Aegis FinServ Corp.

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Cleveland Clinic is nearly a $10 billion organization with approximately 60,000 caregivers. The Florida region represents almost $2 billion in annual revenue with close to 10,000 caregivers. Caregivers are attracted to Cleveland Clinic not only for the compensation but culture and the experience they gain due to the acuity of the patients receiving our care. We have programs in place that focus on the caregiver experience to ensure we are connected with their needs.

Wael BarsoumM.D., CEO and president of Cleveland Clinic Florida

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We have competitive insurance programs, a 401k matching program, wellness programs, an on-site gym at our headquarters and training programs. Above all, we foster a family-friendly environment where employees feel part of a team.

Agostinho Alfonso Macedo, president and CEO of Ocean Bank

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Many urban-based nonprofits do not have a robust employee benefits package. We are aiming to increase those offerings. In our business high employee retention is a strong sign of maturity and growth. We are looking for innovative partnerships that will bolster our product offerings. So presently myself and my executive directors are working hard to build up our bevy of employee benefits and options through many innovative ways.

Bill Diggspresident, The Mourning Family Foundation

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Our People Attraction and Experience Teams are manically focused on retention through the happiness and well-being of our new and veteran employees. We are proud to be honored three years in a row as a SFBJ’s Best Places to Work award recipient. In 2018, we made record-breaking investments in people and technology solutions that will pay dividends in 2019. These investments have resulted in a scalable platform that combines art and science to attract, accurately identify, on-board and support new and existing T-ROC employees. Like in years past, we will continue to promote from within and invest heavily in the development and training of all T-ROC employees. As for perks, we will incorporate impromptu additional paid days off, regularly run contests where winners are rewarded with cruises and other excursions, match donations to our employees’ charities of choice, and maintain our tradition of holding a blowout holiday party.

Brett Beveridge, CEO and founder of The Revenue Optimization Companies (T-ROC)

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Working at Girl Scouts provides a unique opportunity to be part of an organization dedicated exclusively to serving girls in a girl-led, girl-centered environment. Being part of a mission-driven organization is one of the greatest recruitment and retention tools we have to offer. The staff at Girl Scouts of Tropical Florida is committed to ensuring all girls have an opportunity to develop skills that will offer a lifetime of leadership, adventure, and success. Beyond our impactful mission, we offer flexible schedules, generous PTO, and “bonus” days off.

Chelsea WilkersonCEO of Girl Scouts Tropical Florida

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We definitely agree and have added a few perks like extra bonus pay; additional days off with pay; company parties; working from home (on occasion); company paid team activities, such as 5K runs; and daily company conference calls to announce birthdays and kudos to employees who are “caught doing good.”

Dorcas L. WilcoxCEO of Miami Bridge Youth & Family Services

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Publicly funded institutions are naturally challenged by the fact that we cannot offer the same salaries as private companies. To attract and retain qualified talent like the staff and faculty we currently boast, the college invests heavily in its employees, such as through our Center for Teaching Excellence and Learning, which offers year-round development courses for all faculty and staff. We support employee development through tuition reimbursement and tuition assistance programs. Broward College also offers excellent fringe benefits to our full-time employees, including exceptional personal health insurance, a range of retirement options, paid time off, and many employee engagement activities throughout the year. Perhaps most saliently, Broward College employees serve together, living a life of service for a greater good beyond themselves, and we strive to be the very best at what we do despite the challenges. This is the primary reason many are attracted to and remain at Broward College.

Gregory Adam Hailepresident of Broward College

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In today’s world of record low unemployment rates and tight talent pools, it has become critical that companies implement competitive perks into their HR benefits in order to hire and retain quality, longstanding employees. We all know the typical pre-existing health and wellness related options that companies offer today (health screenings, meditation, gym memberships, fitness programs and nutrition recommendations); thus came the inspiration for my company CosmeticPerks in order to offer companies a fresh new benefits option…

It’s been proven that when one feels confident, they perform better in the workplace, and this new platform offers discounted rates on non-surgical cosmetic treatments with Board Certified Doctors and providers. Members can save up to 20 percent, so it’s a great way for companies to encourage their employees to be their best, most confident version of themselves, while saving money.

Jacqueline Dascal Chariffchairman, Continental National Bank and CEO of CosmeticPerks.com

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Recruiting and retaining the best talent has been and will continue to be the cornerstone of CNB’s success. Offering excellent benefits and perks is one key to accomplishing that. We offer quite a variety, including flexible work policies, business-casual dress codes, enhanced leadership development, recognition and reward programs, best-in-class healthcare, tuition reimbursement, and, of course, the opportunity to be a part of a dynamic organization. We also offer unique benefits to assist employees through significant moments in their lives, including purchasing a new home and welcoming a new child. We’re rolling out new chill zones in our offices, where team members can have fun and recharge at work, as well as designing our office spaces to make them more collaborative and much less “corporate.”

Jorge Gonzalezpresident and CEO, City National Bank

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The major tools we use to retain top talent are providing interesting and challenging work, more responsibilities and the freedom to make an impact on the business. We find that the most creative and talented people want to make an impact and feel valued.

Louis Hernandez Jr., CEO, of Black Dragon Capital

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The greatest perk we offer is our firm culture. We work hard every day to focus on culture first. At its core, our firm culture embraces collaboration and eschews internal competition to drive continuous improvement in all we do. We do not get it right every time on every issue, but we try hard, and when we miss, we try to learn from our mistakes and get it right the next time. We offer tuition reimbursement plans for our non-attorney team members, solid health and dental benefits, a 401k plan, a profit-sharing plan, and starting in 2019, an employee leave sharing-donation program that allows our team members to support their colleagues in times of need. For our attorney team members, we also offer great business development support and training and technology training that we think is extraordinary for law firms in our markets. And we focus on fun stuff too: We have monthly massage Fridays, weekly meditation sessions, monthly happy hours, firm service projects and holiday decorating contests that are quite spirited!

Paul Singermanco-chair of Berger Singerman

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We offer a great work environment along with well-paying jobs and great benefits. Hence, finding quality talent has never been an issue. In our NY office, we find that many of the younger hires prefer added vacation time more than money and so I guess employee preferences range from region to region.

James “Jimmy” Tateco-owner and president of TKA-Evolution Apparel and of Tate Capital, and co-founder of Tate Development Corp.

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Working in South Florida is a unique opportunity because of the beautiful weather and global events that are hosted yearly. Miami will host the 2020 Super Bowl, 2021 Football Playoff National Championship, and 2026 World Cup.

Rashad D. Thomasvice president of business connect and community outreach for the Miami Super Bowl Host Committee

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Qualified talent is exceptionally difficult to find; in addition to higher pay, we provide health insurance, parking allowance, reimbursements for educational expenses and gas reimbursement.

Manny Angelo Varas president and CEO of MV Construction Group

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The Miami Herald: https://www.miamiherald.com/news/business/article226318605.html

Most CEOs Say Salaries Will Increase in 2019

 

We increased pay in 2018 to reflect a rise in the consumer price index and also to ensure that our compensation for health care providers is competitive with that offered in South Florida and nationally. We expect to continue to increase pay in 2019 in key areas for the same reasons. Our goal is to attract the most highly qualified health care providers including nurses and others, and retain the exceptional workforce we require for our hospitals and clinics.

Dr. Edward Abraham, executive vice president for Health Affairs of the University of Miami and CEO of UHealth – the UM Health System

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We believe in proper pay scales for top-performing talent. Because we have several sides to our company, we forecast higher contract rate per hour, but it’s the benefits that makes the difference. The constant rise, tweaking of services and sudden changes in healthcare, necessitates equal understanding when pay scales do not increase with expectations. Once the conversation turns to healthcare benefits, we are all on the same page.

Jim AngletonCEO for Aegis FinServ Corp.

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Cleveland Clinic Florida attracts the very best caregivers by remaining competitive in the market with our total rewards package. We frequently review our compensation and are committed to remaining competitive in all of the communities we serve. We have historically given cost-of-living increases as well as increased compensation based on performance.

Wael BarsoumM.D., CEO and president of Cleveland Clinic Florida

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Ocean Bank provides yearly merit increases to team members based on their performance, and where applicable, on meeting target goals. In 2019, we will continue the merit program.

Agostinho Alfonso Macedo, president and CEO of Ocean Bank

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We had minimal cost of living adjustments in 2018. We do not anticipate any in 2019. We are utilizing this year to build a new 50,000-plus square foot facility. All of our efforts are focused on that. We believe that with this new building, we will usher in a time of prosperity for our foundation and the nonprofits that are under our umbrella. We also think that this expansion will create more growth opportunities for our existing employee base.

Bill Diggspresident, The Mourning Family Foundation

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For T-ROC, 2018 was another year of investment designed to prepare us to be aggressive in 2019 and beyond. Therefore, a significant portion of that investment was to increase wages. Our three core tenants are to: 1) Stay flat and close to the organization, 2) invest in technology, and most importantly, 3) invest in people. Therefore, T-ROC did increase wages and promoted more than 500 members of our team into higher level positions in 2018. We also launched a new bonus plan for corporate staff. We are always evaluating the competitive environment to attract excellent talent and will continue to find ways to be the employer of choice for our new and existing T-ROCers in 2019. If that includes adjustments to wages, we will make that investment!

Brett Beveridge, CEO and founder of The Revenue Optimization Companies (T-ROC)

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In 2018, we were able to provide small cost of living adjustments to employees and plan to provide similar adjustments in 2019. As an organization with a staff comprised primarily of women, and an organization that serves girls, the recent report from FIU Metropolitan Center regarding disparity in pay for women is concerning. It is my hope that employers will keep in mind the gender pay gap and the consequences of this gap when making salary and pay increase decisions.

Chelsea WilkersonCEO of Girl Scouts Tropical Florida

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Yes, we increased pay by an average of three percent in 2018 and plan to increase pay in 2019. Three years ago, when I took the helm as CEO, I explained to my Board of Directors that we had to pay more if we wanted to attract the best in the business to help us become a preeminent agency in the area of child welfare. They understood and agreed to help me increase salaries. As the data shows that our efforts are working, it is easier to convince them to allow me to stay on this track for another two years, even if the economy does not look favorable.

Dorcas L. WilcoxCEO of Miami Bridge Youth & Family Services

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Florida College System institutions have two primary sources of revenue: state funding and tuition. The last few years have included nominal increases, and sometime declines, in state funding for the Florida College System. Tuition for Florida College System institutions is capped by law at $82.78 per credit (the cap has been in place for at least eight years). Accordingly, being in a situation where we continue to fall short on the resources necessary to fully serve our students, there was only room for very modest pay increases in 2018, just as in years past. Even still, we have instituted pay for performance plans to drive funding for student support and for modest pay increases based on student success, enrollment, retention, and on operational efficiencies that increase margins.

Gregory Adam Hailepresident of Broward College

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Yes and yes. The company performed well, and our people deserve to be rewarded for their contribution to that performance.

Jorge Gonzalezpresident and CEO, City National Bank

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The most talented employees aren’t typically motivated by the pay alone, but rather by knowing they are being treated fairly economically and appreciated for their value so they can focus on the joy of what they do. Wages are increasing, and we’ll have to keep pace.

Louis Hernandez Jr., CEO, of Black Dragon Capital

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Paul Singermanco-chair of Berger Singerman

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Other than during the late 1980s savings and loan debacle, and then again during the Great Recession in 2008/09, we have increased our employees’ compensation and bonus packages every year since incorporating in 1986. In fact, the past few years, we’ve given two annual bonuses to our employees, which include doubled salary the week of Thanksgiving as well as a very generous bonus at the end of the year.

James “Jimmy” Tateco-owner and president of TKA-Evolution Apparel and of Tate Capital, and co-founder of Tate Development Corp.

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I’m not sure what the Miami Super Bowl Host Committee salary structure will be in 2019.

Rashad D. Thomasvice president of business connect and community outreach for the Miami Super Bowl Host Committee

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We have increased pay from 2018 to 2019 as there is currently a labor shortage for qualified professionals in the design and construction industry and we believe it is essential to retain our loyal experienced team to grow within the firm.

Manny Angelo Varas,

president and CEO of MV Construction Group

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The Miami Herald: https://www.miamiherald.com/news/business/article225965655.html

Brett Beveridge Recognized on Annual Power Leaders List by South Florida Business Journal

 

MIAMI (February 6, 2019) – Brett Beveridge, CEO and founder of The Revenue Optimization Companies (T-ROC), was recognized on South Florida Business Journal’s 2019 Power Leaders list. The annual list is an invaluable source of the “who’s who” among business elite across South Florida including executives from the Banking and Finance, Health Care, Real Estate, Human Resources, and other key industries.

To match South Florida’s growing regional economy and to recognize the companies and leaders that play a critical role in that advancement, this year’s Power Leaders list was increased from 150 to 250 of the region’s top employers in both private and public. The 2019 Power Leaders 250 publication makes for a year-round resource of the companies and executives advancing South Florida’s regional economy.

“I’ve watched South Florida’s business community grow and thrive through my own experience of founding my businesses here. I’m honored to be recognized among fellow hard-working leaders who strive to provide only the best products and services while helping to cultivate and develop our local community,” says Brett Beveridge, CEO and founder of T-ROC.

Power Leaders executives are divided into several categories:

  • Icons: whose legacy impact touches business, civic and community life
  • Five Timers: whose consistent results have earned recognition in at least five installments of Power Leaders
  • New Additions: who appear for the first time
  • Newsmakers: who were newsworthy in the past year
  • Listmakers: whose leadership has propelled their company to the top of South Florida Business Journal’s weekly lists.

View the first part of the list by clicking here.

To learn more about The Revenue Optimization Companies (T-ROC), visit www.trocglobal.com. Follow T-ROC on Twitter, Facebook, Instagram and LinkedIn.

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ABOUT THE REVENUE OPTIMIZATION COMPANIES

The Revenue Optimization Companies (T-ROC) is home to four sales solutions companies that enable clients to fulfill all of their sales performance needs. The Retail Outsource (TRO): an in and out of store sales performance management company; Mobile Insight (MI): real-time field reporting and business intelligence; The Consumer Insight (TCI): full-service customer experience analysis; and SYMBITS: managed IT services. Working in synergy, these four companies form a complete ecosystem for running, managing, and maximizing the productivity of institutional efforts. To learn more about T-ROC and its subsidiaries, visit www.trocglobal.com.

 

South Florida Business Journal: https://www.bizjournals.com/southflorida/news/2019/02/01/2019-power-leaders-250-part-1.html
Business Wire: https://www.businesswire.com/news/home/20190206005451/en/Brett-Beveridge-Recognized-Annual-Power-Leaders-List