The Retail Outsource is proud of all of our great associates across the 44 states we serve but want to highlight another exemplary employee. Thank you Vanessa for embodying the TRO brand and providing exceptional customer service.
This [email] is in reference to my store experience in Jefferson, GA Sunday, December 4th. On Saturday I was flipping through the Tiger Direct sales flyer, when I ran across an ad for the AT&T Momentum for $19.99. I have been trying to eliminate my landline for awhile now and since I am not located in the AT&T area, it was impossible for me to do. I called Tiger Direct to get more information on this item and was transferred to Vanessa. She was very thorough and provided me with all the information I needed. She also recommended the AT&T Elevate which would work on up to 5 devices instead of the Momentum, which was for one. She was very patient and kind. I told her that I would stop by on Sunday after church and she was very accommodating in person as well. I already had five lines on my AT&T account and she worked with customer service to get the 6th line for the Elevate added on.
I would like thank her for her patience, kindness and professional manner. I would and have recommended Tiger Direct to friends and family, and look forward to continued business.
Thanks Vanessa!!! Outstanding job!!!
Very Satisfied Customer