This letter is in appreciation for Leah Myers, manager of the wireless center inside the Warsaw, Indiana store.
Earlier my husband purchased a Virgin Broadband USP for our laptop. We could not get the laptop to connect, therefore we went to the wireless center in Walmart. Leah was very courteous and dedicated in helping us resolve the problem. She checked our computer and ensured proper installation of the software. She also called Sprint to troubleshoot the problem. She represented us to Sprint and explained that the Sprint system was not working correctly.
Based on our request she coordinated a credit to us for the unused time.
Leah’s attitude: patience, perseverance and respect, was greatly appreciated.
We believe all should be aware of what a wonderful representative she is of your company.
Mr. & Mrs. W. Brown