Blog

Q4 Insights

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One of the challenges of fourth quarter, or any time of the year where you have a bunch of new hires all at once, is to make sure that everyone is delivering the same customer experience, and that there is standardization across your organization. Are these new employees able to deliver on your brand promise, and more importantly, how do you whether they are or not? Gaining visibility into what’s working and what’s not becomes more critical the larger and busier that your business becomes.

Fourth Quarter Freakout

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It’s November, and Black Friday is within sight. All the retailer planning for fourth quarter, whether it started two months or two weeks ago, is rolling out now.And while there continues to be handwringing about the retail industry, and the impact of big online retailers, the reality is that fourth quarter is very different from any other time of the year. Shoppers want to touch and feel the products—so that means the in-person experience is even more important during the holiday season.

Retail is dead. Long live retail

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We’ll all heard about the death knell for the retail industry and technology retail specifically—that traditional retailers are faced with flat or declining sales, and costly store networks. Stalwart brands are closing doors, slashing prices and struggling to figure out how to compete against the Amazons of the world.

Innovative IT Solutions from Symbits

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SYMBITS, a best-in-class IT service provider and part of The Revenue Optimization Companies (T-ROC), announces three innovative services designed to ensure rapid and safe growth for business owners when it comes to their digital and IT demands. Unparalleled recent catastrophic events have left businesses at a loss when it comes to backing up critical files or have even led to massive leaks of personal information.

Transforming sales teams through Workplace by Facebook

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Based in Coral Gables, Florida,The Revenue Optimization Companies (T-ROC) enables its clients to fulfill their sales performance needs through a variety of retail sales solutions. It has seen 264% growth over the last three years.

Internet Scam Response Guide

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How to Identify the Signs of a ScamThe Federal Trade Commission (“FTC”) recommends that a business train its staff members to be on the lookout for internet scams. Signs that your business could be the target of a scam include:

Avoid Mystery Shopper Scams

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Recently TCI has seen an increase in mystery shopping scams. We want you to be aware of the scams and learn how to protect yourself. Scammers will fraudulently say they work for a mystery shopping company in order to trick you into sharing personal information. As we get closer to the holiday season, and people are interested in earning extra income, these scams become even more widespread.

When the Cloud isn’t Enough

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In the past few years, there’s been an explosion in cloud solutions available to SMBs. The cloud technology that had previously only been available to enterprise-level companies was now everywhere, and small- and medium-sized businesses seized the opportunity. And the thinking was, once on the cloud, a business was never going to go down.

Symbits Impact Makers Case Study

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Impact Makers, a management and technology consulting company based in Richmond, VA, was experiencing next-level growth. With this growth, Impact Makers needed remote hardware and end user support for its ever-expanding employee population.

Symbits ASTC Case Study

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SYMBITS was tasked with an IT relocation for A&S Total Cleaning—moving servers, computers, laptops, printers and network equipment from Deerfield Beach to its new offices in Fort Lauderdale. A&S Total Cleaning provides complete managed facility services including daily and weekly cleaning for facilities including hospitals, schools, office buildings, commercial warehouse spaces, restaurants and homeowner associations.